Contact Center as a Service

Customer Experience: The Battleground of the Future

At Infinite Communications, we can help you provide your customers with smart, positive experience every time, so you can win a lifetime of loyalty. Customers can choose fast and efficient self-service on the channels they prefer, with an agent available to help as needed. It’s always seamless and context-driven. And your agents can stay in sync and keep pace with customer expectations. With a consolidated view of relevant information, they can exceed expectations and reach great outcomes, faster.

Contact Center

Contact Center: Born for the Cloud

Take advantage of a cloud-based customer experience solution that will let you utilize all the tools at the fraction of price. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support. There are dozens to choose from - Infinite will help you find and integrate the right one.

Learn more about how contact center can improve your customer experience!

Why do you want to leverage Contact Center as a Service?

Leading providers cloud contact center arena (All the leaders in Gartner Magic Quadrant) : inContact, Five9, TalkDesk, ConnectFirst, Genesys, 8x8, TCN, Fusion, Mitel, Serenova, EvolveIP, Broadsoft.

Executive leadership with years of experience building the channel for the nation’s largest contact center provider.

We protect you with comprehensive leader registrations process. Complete understanding of how each UC provider ties in to these contact center providers.

3rd party knowledge base on products that tie into contact centers, PBX, WFM, CRM, WFO, IVR, DaaS & VDI.

With more than 150 contact center vendors, we sift through the good to find the great vendors for your customers.

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